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Business Electronic Statement Support

We've compiled a list of the most common questions to help provide support. Simply click on the individual issue listed below to see a solution. If there is a problem you are experiencing that isn't in this list, please call us toll-free at 1-888-833-3450 or use our contact form.

 

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How can I sign up for business electronic statements?

Contact your local Cash Management Representative to sign up for business electronic statements.


Once I have enrolled in electronic statements, where do I locate them?

You will receive an email notification once the electronic statement is available in your Online Banking access. This notification is sent to you the day after the statement cycle has ended. To access your electronic statement

  • Login to Online Banking
  • Click the account number you have enrolled in the electronic statements option.
  • Click Documents button and select the electronic statements option.

***If electronic statements is activated for a Checking Account and a Savings Account, the first electronic statement listed is the Checking electronic statement and the second one is the Savings electronic statement***

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