FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Mobile Menu

Frequently Asked Questions

Filter by Service: Online Business Banking (Business)


How do I access my bill pay account?

Log into Online Business Banking and navigate to “Additional Services” then “Bill Pay.” Follow the on-screen prompts.

How do I view my credit card within Online Business Banking?

Log into Online Business Banking and navigate to "My Credit Cards," then "Manage Accounts." Follow the on-screen prompts. 

Where is my account number on my check?

In general, for consumer accounts the last number listed is the check number.  For businesses, the check number displays at the beginning. 

What do I do with the printed forms?

Follow the directions on each form. Use the from check list to assist you in identifying where to submit each completed form. 

Who can I contact if I need help?

Contact the Client Support Center at 855-342-3400 Monday through Friday, 7:30 a.m. to 7:00 p.m. Mountain Time, and Saturdays, 9:00 a.m. to 2:00 p.m. Mountain Time. 

How do I change my password?

Log into Online Business Banking and navigate to "My Settings," then "Login & Security." Follow the on-screen prompts. 

How do I view account transactions?

Log into Online Business Banking and navigate to "My Accounts." Click on the account name to view the transaction history.

How do I change my Online Business Banking security options?

Log into Online Business Banking and navigate to "My Settings," then "Login & Security." Follow the on-screen prompts.

How do I view my account balances?

Log into Online Business Banking and navigate to "My Accounts" to see your account balances.

How long is my transaction history maintained within Online Business Banking?

18 months of transaction history is available within Online Business Banking. 

How do I download my transaction information?

Online Business Banking information can be downloaded to Quicken & QuickBooks, or in excel or comma delimited format. Log into Online Business Banking and click on the account name to access "Transaction History." Select the...

How do I transfer funds between my First Interstate Bank accounts?

Log into Online Business Banking and navigate to "Move Money," then "Make a Transfer." Follow the on-screen prompts. Note: Transfers after 6:00 p.m. Mountain Time will be processed the next business day.

How do I initiate a stop payment online?

Online Business Banking stop payments are limited to paper checks that have not already cleared the account. To place a stop payment, log into Online Business Banking and navigate to “Additional Services” then “Stop...

How do I change my email address?

Log into Online Business Banking and navigate to "My Settings," then select "Edit" In the Primary email section. Follow the on-screen prompts.

How secure is Online Business Banking?

Online Business Banking utilizes the latest in Internet security protection, including 128-bit encryption. For more information, see our Security and Online Guarantee. 

What is the First Interstate Bank routing number?

092901683