Fraudulent Call Alert

A recent scam has been brought to our attention in which fraudsters call clients pretending to be First Interstate or Mastercard employees asking for their PIN or social security number. Do NOT share this information with anyone. Please note, neither First Interstate nor Mastercard will ever ask for this information over the phone. For questions, please call our Client Contact Center at 1-855-342-3400.

Lockbox Remittance Processing

Our Lockbox Remittance Processing service is designed to accelerate the receipt and deposit of check and credit card payments sent through the mail. This cash flow improvement solution collects customer payments at a centralized post office box rather than your business address, which reduces fraud risks and postal delays associated with mail delivery and in-house processing.

Payment processing is done by First Interstate Bank, helping ensure your payments are quickly received and directly deposited into your business bank account. Speak with one of our experienced business bankers for more information and how to sign up.

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Services

  • Check processing
  • Remittance processing
  • Credit card processing
  • Research
  • Check storage, including retention and shredding of confidential information, deposit preparation, deposit delivery to the bank, and internal audit controls

Benefits

  • Helps reduce fraud risk by providing an outside audit trail, segregated duties, and improved controls
  • Reduces check and credit card payment processing time
  • Faster deposit reporting and exception processing
  • Payments are deposited directly into your business banking account
  • Electronic reports and check posting are available on a daily basis
  • Seasonal businesses have their post office box checked year-round for continued secure payment collection and processing
  • HIPAA compliant