ACH Schedule for Indigenous Peoples’ Day/Columbus Day
Business Online Banking ACH files must be received by Thursday, October 10, in order to settle before the upcoming federal holiday (Indigenous Peoples’ Day/Columbus Day). ACH files received on Friday October 11, will not settle until Tuesday, October 15.
To update your debit card contact information, contact the Client Support Center at 855-342-3400 Monday through Friday, 7:30 a.m. to 7:00 p.m. Mountain Time, and Saturdays, 9:00 a.m. to 2:00 p.m. Mountain Time. Credit card holders may...
The system will accept many common typo variations of the “yes” or “no” text message response. If the system cannot understand what was typed, it will generate a message to call a representative for assistance.
Yes, once you verify the transaction, your account will be unblocked. Please keep in mind it could take 5 to 10 minutes for a block on your account to be removed.
We are unable to send text or phone calls internationally, but we are able to send credit card fraud alerts via email. To ensure you receive credit card fraud alerts while you’re traveling, please make sure your current email address is on...
There is no cost to use this service, but standard carrier fees for text messaging may apply. Please check with your wireless carrier if you aren’t sure what fees apply to you.
We are unable to send text messages to Canadian phone numbers, but we are able to send credit card fraud alerts via email and phone. To ensure you receive credit card fraud alerts while you’re traveling, please make sure your current email...
Customers in the United States who have service through AT&T, Verizon, Sprint, and T-Mobile will not be charged message or data rates to receive text fraud alerts. If you use a different wireless carrier, standard carrier fees for text...
Text messaging is required for this service. If you don’t have text messaging capabilities, you will receive fraud alerts by phone call or email (credit card only).
Yes. We monitor for fraud on your First Interstate Bank debit and credit cards 24 hours a day, seven days a week.
If fraud is detected on your card, you will first receive a text message notification. Texts are sent from 7:00 a.m. to 10:00...
Yes, all First Interstate Bank debit cardholders are automatically enrolled to receive fraud alerts via text message and phone. Credit cardholders are automatically enrolled to receive fraud alerts via text message, phone, and email.