Filter by Service: Positive Payee (Business)
Your Positive Payee administrator may add or delete users at any time. You may also contact your local Cash Management Representative to add or delete users on your behalf.
Yes, you can see detailed Positive Payee error reporting by clicking on the underlined “Processed with Exceptions”.
Contact your local Cash Management representative or call 1-888-833-3450 for assistance.
Stop payments may not be placed using the Positive Payee system. However, a stop payment may be placed within Business Online Banking or by calling your local branch.
“Refer to maker” may be used to return a check within Positive Payee, for any reason, when “stale dated”, “fraud” and “duplicate item” are not appropriate.