Billings Heights Branch Closed

Due to a recent fire, our Billings Heights (Montana) location will be closed until further notice. For banking services, please visit another of our Billings’ locations or utilize online or mobile banking.

Filter by Service: Positive Payee (Business)

If I upload a Positive Payee file and receive the error message, "Uploaded with Exceptions" - will the system tell me what the errors were?

Yes, you can see detailed Positive Payee error reporting by clicking on the underlined “Processed with Exceptions”.

How do I administer users on Positive Payee?

Your Positive Payee administrator may add or delete users at any time.  You may also contact your local Cash Management Representative to add or delete users on your behalf.

I keyed a check number incorrectly within Positive Payee.

Contact your local Cash Management representative or call 1-888-833-3450 for assistance.

When would I return a check using "refer to maker" within Positive Payee?

“Refer to maker” may be used to return a check within Positive Payee, for any reason, when “stale dated”, “fraud” and “duplicate item” are not appropriate.

Can I place a stop payment using the Positive Payee?

Stop payments may not be placed using the Positive Payee system. However, a stop payment may be placed within Business Online Banking or by calling your local branch.