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Community Reinvestment Act

Meeting the credit needs of our communities.

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Helping our neighbors, particularly those most in need, has been central to First Interstate’s mission since the Bank’s inception more than 50 years ago. Recognizing this, First Interstate places a focused effort on assisting communities and serving low- to moderate-income income individuals and families. Through this effort, the hope is to revitalize and help stabilize these areas while simultaneously assisting distressed and underserved individuals across our footprint.

The Community Reinvestment Act (CRA) was enacted by Congress in 1977 and amended in 1995. The Act was created to encourage financial institutions to meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods, consistent with responsible banking operations.

Under the amended regulation, larger banks such as First Interstate Bank are examined under performance criteria divided into three tests; Lending (50% of CRA Exam Rating), investment (25% of CRA Exam Rating) and service (25% of CRA Exam Rating).


Loans made for the specific purposes of community development including affordable housing targeted towards low- to moderate-income individuals or families, community services targeted towards low- to moderate-income communities and/or people, economic development in low- to moderate-income communities, and revitalization or stabilization of low- to moderate-income communities, distressed or underserved communities, or designated disaster areas.


First Interstate Bank strives to meet the investment needs of our communities. This is accomplished through corporate investments within the bank's CRA assessment areas. In addition, First Interstate Bank and Foundation grants supporting community and economic development programs contribute to the bank's success in this area.


Social responsibility is the heart and soul of First Interstate Bank. We partner with local community-based organizations in low- and moderate-income areas so we may provide free financial education to diverse communities of need and connect bank employees with nonprofit organizations to create more volunteer and board service opportunities.

First Interstate is proud to have earned a “Satisfactory” rating from our bank examiners reflecting a strong commitment to the principles of the Community Reinvestment Act.

We are committed to our vision and values and will continue delivering the highest standard of customer service and products to the communities that we serve.

The Federal Reserve Bank of Minneapolis examines our CRA performance approximately every two years. During these exams they review qualified community development lending, investments and services we are engaged in throughout Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington, and Wyoming.

First Interstate Bank
Community Development

Physical Address

1800 6th Ave N
Billings, MT 59101

Mailing Address

P.O. Box 30918
Billings, MT 59116-0918