Fraudulent Call Alert
A recent scam has been brought to our attention in which fraudsters call clients pretending to be First Interstate or Mastercard employees asking for their PIN or social security number. Do NOT share this information with anyone. Please note, neither First Interstate nor Mastercard will ever ask for this information over the phone. For questions, please call our Client Contact Center at 1-855-342-3400.
First Interstate Bank (Mortgage)
PO Box 24888
Seattle, WA 98124-0888
First Interstate Bank (Credit Card & First Care)
PO Box 35138
Seattle, WA 98124-5138
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Report your lost or stolen Credit/ATM/Debit card. Select your card from our lineup to get started.
Fill out our convenient form to submit any dispute items on your ATM or Debit Card.
Fill out our convenient form to submit a wire transfer dispute.
Third parties requesting account balance information to determine eligibility for loans or government subsidies may obtain information and form here.
Send us any general questions or comments. If you wish to include sensitive information, please login to your Online Banking account to send us a secure message.
Report any suspicious email, text message, or website to our corporate security department. Learn who to contact if your identity has been compromised.
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View a complete listing of system requirements for all of our online services.
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