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Monday through Friday, 7:30 a.m. to 7:00 p.m. MT
and Saturday, 9:00 a.m. to 2:00 p.m. MT

For account balance and transaction information call our 24 Hour Day & Night Telephone Banking service.

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Contact Your Local Branch

Use our locator to find a banker near you or browse our directory.

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Report Fraud

Report any suspicious email, text message, or website to our corporate security department. Learn who to contact if your identity has been compromised.

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Report Lost/Stolen Card

Report your lost or stolen Credit/ATM/Debit card. Select your card from our lineup to get started.

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Debit Card Dispute

To file a dispute claim, please call 833-699-0076. Support is available 24 hours a day, seven days a week.

Verification of Account

You will receive information that suits your particular needs in about three business days.

Verification of Account Form

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Mailing Addresses

Mortgage Remittance

First Interstate Bank (Mortgage)
PO Box 24888
Seattle, WA 98124-0888

Credit Card Remittance

First Interstate Bank (Credit Card & First Care)
PO Box 35138
Seattle, WA 98124-5138

Check Collection Mailing

First Interstate Bank- Great West Center
Attn: Check Collection- BCS Dept.
PO Box 30918
Billings, MT 59116

Consumer/Commercial Loan Remittance

First Interstate Bank
PO Box 30918
Billings, MT 59116