Fraud Alerts

How do I update my contact information?

Service: Fraud Alerts | Updated: April 4th, 2023

Answer:

To update your debit card contact information, contact the Client Support Center at 855-342-3400 Monday through Friday, 7:30 a.m. to 7:00 p.m. Mountain Time, and Saturdays, 10:00 a.m. to 2:00 p.m. Mountain Time. Credit card holders may contact our Payments Division at 888-833-3454.

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Related Questions

If I receive an alert, am I automatically blocked from making further purchases with that debit or credit card?
I plan to travel out of the country. Will I be able to receive fraud alerts when I'm overseas?
If I verify that the transaction in question is valid, will you automatically unblock my account?
If a transaction is declined due to suspected fraud but I validate that I did in fact attempt to make the purchase, can I try to complete the purchase again?
What if my "yes" or "no" validation text response has a typo?

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Fraud Alerts

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