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ACH Schedule for Martin Luther King, Jr. Day

Online Business Banking ACH files must be received by Thursday, January 16, in order to settle before the upcoming federal holiday (Martin Luther King, Jr. Day). ACH files received on Friday, January 17, will not settle until Tuesday, January 21.

Fraud Alerts

If a transaction is declined due to suspected fraud but I validate that I did in fact attempt to make the purchase, can I try to complete the purchase again?

Service: Fraud Alerts | Updated: May 8th, 2023

Answer:

Once the alert is validated, you can attempt the transaction again, usually within 5 to 10 minutes of the initial text/call/email notification.

Learn more about Fraud Alerts

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