Fraudulent Call Alert
A recent scam has been brought to our attention in which fraudsters call clients pretending to be First Interstate or Mastercard employees asking for their PIN or social security number. Do NOT share this information with anyone. Please note, neither First Interstate nor Mastercard will ever ask for this information over the phone. For questions, please call our Client Contact Center at 1-855-342-3400.
We are dedicated to providing you an accessible website that is viewable in the various technologies you use. Please review our system requirements to ensure your devices meet these requirements.
Must have a text-enabled mobile phone. The majority of all mobile devices in the US now support text messages. To find out if your mobile device supports text messages, contact your mobile service provider. There are some phone plans that do not support shortcodes which is required to use this service.
You must have an Internet-enabled mobile phone and it must support WAP (Wireless Application Protocol) 2.2 or higher, the international standard for applications using wireless communication. Most phones today support WAP. To find out if your mobile device is Internet-enabled, contact your mobile service provider. The mobile service provider must offer a true version of mobile web access. Downloadable applications required to run browser access will not function with this service.
For best mobile deposit image capture results, please ensure your device has the following specifications. If these specifications are not met, we cannot guarantee resolution for reported problems.
NOTE: Please contact your mobile service provider for specific questions relating to your mobile device.