Personal Consumer Loans

Answer:

Two convenient options are available to you: online banking or an automatic clearing house (ACH) payment.

Online Banking

Online banking offers benefits such as the ability to check your loan balance, make extra loan payments, view your scheduled payments, change your address, and receive monthly statements. First Interstate online banking clients may use their existing login to access their account. If you are not an existing First Interstate online banking client, you may set up online banking using the following instructions:

Online Banking Enrollment Instructions

1. Visit us at firstinterstate.com
2. Click on the Login button located in the upper right corner
3. Select Online Banking from the drop-down menu
4. Click the Enroll button
5. Complete the registration form
   • Select the Account Type as Consumer Loan

Making a Payment within Online Banking

1. Login to your online banking account
2. In the top navigation, click on Move Money
   • Select Internal Transfer or Pay Loan from External Acct to pay from another financial institution account
     • The first time you make a payment from another financial institution you will be asked to setup a new Pay From account
3. Complete the required fields
   • From – select an account from the drop-down menu
   • To - select your loan account
   • Date – defaults to today’s date or you may choose a different dat
     • If setting up a recurring payment, check the box Repeat transfer
   • Amount – Enter the dollar amount of the payment
   • Click Make Transfer
4. Allow three business days for your payment to post to your loan account

Automated Clearing House (ACH) Payments

To set up an ACH payments or questions regarding automatic payments, please call our Client Contact Center at 855-342-3400; representatives are available Monday-Friday, 7:30 a.m. to 7 p.m. Mountain Time, and Saturday, 10 a.m. to 2 p.m. Mountain Time.

Learn more about Consumer Loans