Answer:

The card must be activated prior to use. Please call the 800# that is on the sticker on the front of the debit card, if you have taken off the sticker or are having problems you can contact your branch or Customer Support at 1-855-342-3400 (M-F 7:30am – 7pm and Sat 10am – 2pm MST).

Learn more about Debit/ATM Cards