Attention Treasury Solutions Clients

Business Online Banking ACH files must be received by Thursday, February 14 in order to settle before the upcoming federal holiday (Washington’s Birthday). ACH files received on Friday, February 15 will not settle until Tuesday, February 19.

Personal Debit/ATM Cards

Why is my debit card not working?

Category: Personal   Service: Debit/ATM Cards | Updated: August 6th, 2015

Answer:

  • Card is not activated
  • Card is bent
  • Card strip is damaged
  • Suspect transaction has resulted in a temporary hold placed on card
  • Card is compromised – Temporary hold placed on card
  • Trying to pull from account not attached to card
  • Merchant processor problem

Learn more about Debit/ATM Cards

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