At First Interstate Bank, we believe our job is to help you sleep at night by being there when you need us most and delivering the best experience possible—every time.
To help us achieve this, we need your input. Together with our third-party partner, Customer Service Profiles (CSP), clients are chosen at random to provide us with valuable feedback. You will be asked to evaluate your experiences candidly and anonymously, express concerns and/or compliments about those experiences, and assess your overall relationship with First Interstate.
Invitations will be sent via mail and email by CSP. Emails will be sent from the following email addresses: noreply@csprofiles.com, survey@csp.com, surveyfeedback@csprofiles.com, or survey@csprofiles.com. The invitation asks you not to contact your local branch, as we strive to keep panelists anonymous.
If you are invited to participate, we encourage you to do so! Your feedback is invaluable as we strive to provide you the best banking experience possible.