Former Bank of the Cascades Clients:
If you haven’t already, be sure to update the phone number for First Interstate Bank’s Client Contact Center (1-855-342-3400). The phone numbers previously used to access Bank of the Cascades’ Customer Support Center will not work as of March 6, 2018.
To report a lost or stolen card, select your card and call the number provided. Please have your card number handy. You can find this number on an existing statement.
|Customer Support (MT, WY and SD)||855-342-3400||M-F, 7:30am-7:00pm MST and Sat 10:00am-2:00pm MST|
|Customer Support (ID, WA, and OR)||855-342-3400||M-F, 7:30am-7:00pm MST and Sat 10:00am-2:00pm MST|
|Lost/Stolen Debit Card||800-342-6599||24-Hour Number|
|Customer Support||866-496-6183||24 Hour Number|
|After Hours Support||866-496-6183||24 Hour Number|
|Fraud Service||866-496-6183||24 Hour Number|
|Lost/Stolen Credit Cards||866-496-6183||24 Hour Number|
|Customer Support||888-833-3454||24 Hour Number|
|Card Activation||800-456-6870||24 Hour Number|