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Online Banking

How do I initiate a stop payment online?

Service: Online Banking | Updated: March 23rd, 2023

Answer:

Log into online banking and navigate to "More...," then "Stop Payment." Follow the on-screen prompts.

Federal regulations recognize the use of a password in online banking as an authorized signature. Therefore, when a stop payment instruction is received it will be input, but no form will be sent to you for a signature.

Note: Stop Payments after 6 p.m. MT will be processed the next business day. Online Banking Stop Payments are limited to paper checks only. To place a stop payment on an ACH or electronic item, please contact Customer Support at 855-342-3400 or your local branch.

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