Wednesday, July 28 - Mountain Home, ID Currently Closed

Our branch in Mountain Home, ID is currently closed due to a power outage. Please utilize online/mobile banking for immediate banking needs or call our Client Contact Center at 855-342-3400. Thank you!

Living Our Social Values

We are more than just a bank — we are a trusted community partner. Drawing on our Mission, Vision, Values, and strength, First Interstate provides stability and resources to our employees, clients, and communities.

First Interstate is proud to support our neighbors in need. In fact, it’s one of our core values. Our team members — especially those on the front lines serving clients — keep an ear to the ground to learn where the greatest needs are in their own areas. We continue to offer our team members discretion in directing sponsorships, donations, and volunteer hours to the unique needs within their community. These Commitment to Community “champions” are laser-focused on helping ensure local organizations stretch the dollars, time, and resources they receive.

Caring for Community Every Day

First Interstate distributes at least 2% of pretax earnings to charitable organizations across our footprint. We use a collaborative decision-making process, enabling our people to channel resources to the areas that need them most. When we saw COVID-19’s effect on our communities, First Interstate committed to donating $5 million in 2020 — with more than $1 million and 145 grants going to pandemic-specific outreach. The Bank continues to multiply the impact of time and money donated by employees through gift and volunteer matching, directly benefitting the regions we serve.

Promoting Financial Literacy

First Interstate believes education is the key to making sound financial decisions, and we are dedicated to providing our communities with opportunities to learn. We also believe it is never too late to learn, so our programs reach everyone from school-aged children to the elderly. In 2020, Cardrates.com recognized First Interstate with the “Editor’s Choice Award for Community Commitment,” acknowledging the Bank for its outstanding efforts in giving back to the community and promoting financial literacy in the western U.S.

Commitment to Community

Although many of our efforts to support service organizations are driven by local employees, First Interstate regularly rallies our entire employee base to help fill universal needs. Volunteer Day serves as a perfect example. On September 9, 2020, First Interstate held its third annual Volunteer Day. Employees from all locations volunteered with local nonprofits, either in-person (when safe to do so) or virtually. In total, 2,100 employees took part, tallying 6,657 volunteer hours and benefitting more than 270 organizations across our footprint.

Download the Full Report

At our core, First Interstate is a community bank. Our 2021 Community Responsibility Report illustrates how civic duty is at the heart of everything we do.

Download 2021 Report

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