First Interstate Bank has received notification that some customers are receiving automated phone calls from a caller pretending to be MasterCard.
Category: Personal Service: Credit Cards | Updated: August 5th, 2015
If you know you are going to be traveling, contact First Interstate Bank Payment Services at 1-888-833-3454 option #3 and inform us of the dates and areas of travel and a phone number where you can be reached. If charges appear on your account that are inconsistent with your normal charging behavior, there may be times your card is temporarily disabled as a security procedure to protect against fraud. Before the card is disabled, a Payment Services Representative will try to contact you to validate the charges. Be sure to keep your cell phone number updated with First Interstate Bank, as this is the main number we will use to reach you. In the event we are unable to contact you, the temporary block will be placed on your account. If this happens, contact Payment Services immediately at 1-888-833-3454 option #3 (or if traveling internationally 727-227-2447) to reactivate the card.
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