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Personal Gift Travel Card

Why was my gift/travel card is declined at the point-of-sale?

Category: Personal   Service: Gift Travel Card | Updated: May 8th, 2023


The following possible reasons may have caused your transaction to be declined:

  1. The merchant selected "debit" instead of "credit" to run the transaction.
  2. The merchant selected "gift" instead of "credit" to run the transaction.
  3. The merchant attempted to process the purchase for more than what was available on the card. If this happens, you should ask the merchant to run a "split-tender" transaction which will allow you to pay a portion of your purchase with your card and the remaining balance with another form of payment.

Learn more about Gift Travel Card

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