Fraudulent Call Alert

A recent scam has been brought to our attention in which fraudsters call clients pretending to be First Interstate or Mastercard employees asking for their PIN or social security number. Do NOT share this information with anyone. Please note, neither First Interstate nor Mastercard will ever ask for this information over the phone. For questions, please call our Client Contact Center at 1-855-342-3400.

Positive Payee Services

Advancements with personal computer technology make it easier to produce authentic-looking counterfeit checks, altered checks, and electronic fraud, resulting in substantial check fraud losses. With First Interstate's online Positive Payee system, your company can protect its accounts from check fraud.

Through a continuously issued check file, we are able to better identify potentially fraudulent checks increasing the chances of early detection and return of unauthorized checks in accordance with federal regulation timelines. Issued check files and exceptions are all handled via secure Internet access. Speak with one of our experienced business bankers for more information and how to sign up.

To sign-up for Positive Payee, please contact your local Treasury Solutions Representative or visit your local branch.

Log into Positive Payee Online Tour

Benefits of Positive Payee

  • Helps protect your account(s) from check fraud
  • Allows the bank to identify potentially fraudulent checks
  • Detects and returns unauthorized checks in accordance with federal regulation timelines
  • ACH filter notifies you when an electronic debit posts to your account
  • Detects stale-dated checks
  • Corrects encoding errors, making reconciliation easier
  • Issued check files and exceptions are handled via secure Internet access
  • Features advanced reporting capabilities that allow you to monitor your outstanding checks, paid items, stop payments, etc. and help streamline your reconcilement process.