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Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

Personal Debit/ATM Cards

I just got a new debit card and it's not working. Why?

Category: Personal   Service: Debit/ATM Cards | Updated: March 23rd, 2023

Answer:

The card must be activated prior to use. Please call the 800# listed on the sticker on the front of the debit card. If you have removed the sticker or are having problems, contact your local branch or Client Support at 855-342-3400 (Monday-Friday 7:30 a.m. to 7:00 p.m. and Saturday 10:00 a.m. to 2 p.m. MT).

Learn more about Debit/ATM Cards

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