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Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

Personal Debit/ATM Cards

The merchant is asking for the 3 security numbers (CVV) on the back of my debit card, but mine wore off, what do I do?

Category: Personal   Service: Debit/ATM Cards | Updated: April 3rd, 2017

Answer:

These 3 numbers are referred to as the CVV, Card Verification Value, and are used by Mastercard® to determine that the card is in your possession. These numbers are generated at the time the card is created. If the numbers are no longer legible, contact your local branch for a replacement card. First Interstate Bank does not have access to these security numbers.

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