Report Lost or Stolen Card

Phone number list of First Interstate Credit/Debit/ATM cards

To report a lost or stolen card, find your card listed below and call the number provided to report your card. Please have your card number handy. You can find this number on an existing statement.

Do you have a charge on your statement that you think is fraudulent or inaccurate? Use our VISA CheckCard Dispute Form or find your card listed below and call the number provided.

VISA® Platinum Score Card

24 Hour Customer Service: 1(866)317-0355
FIB Cust. Service (M–F, 8am–5pm MST): 1(888)791-4071
Activation: 1(800)456-6870
Lost/Stolen: 1(866)839-3485
Fraud: 1(800)854-1557
ScoreCard:1(800)854-0790
Online Account: 1(866)604-0380
Global Customer Assistance

VISA® Platinum Card

24 Hour Customer Service: 1(866)317-0355
FIB Cust. Service (M–F, 8am–5pm MST): 1(888)791-4071
Activation: 1(800)456-6870
Lost/Stolen: 1(866)839-3485
Fraud: 1(800)854-1557
Online Account: 1(866)604-0380
Global Customer Assistance

VISA® Secured Card

24 Hour Customer Service: 1(866)317-0355
FIB Cust. Service (M–F, 8am–5pm MST): 1(888)791-4071
Activation: 1(800)456-6870
Lost/Stolen: 1(866)839-3485
Fraud: 1(800)854-1557
Online Account: 1(866)604-0380
Global Customer Assistance

Business Rewards Card

[+] Other Images

24 Hour Customer Service: 1(866)317-0355
FIB Cust. Service (M–F, 8am–5pm MST): 1(888)791-4071
Activation: 1(866)333-4761
Lost/Stolen: 1(866)839-3485
Fraud: 1(800)854-1557
ScoreCard:1(800)854-0790
Online Account: 1(866)604-0380

Business MasterCard®

[+] Other Images

Business MasterCard® Corporate

24 Hour Customer Service: 1(800)382-4038
FIB Cust. Service (M–F, 8am–5pm MST): 1(800)791-4071
Activation: 1(800)519-1195
Lost/Stolen: 1(800)292-2862
Fraud: 1(866)444-8621
Smart Data OnLine:

VISA® Check Card

24 Hour Customer Service: 1-888-833-3455
FIB Cust. Service (M–F, 7am–5pm MST): 1-800-342-0388
Fraud (24-hour): 1-888-833-3455
Visa CheckCard Dispute Form
Global Customer Assistance

First Interstate ATM Card

24 Hour Customer Service: 1-888-833-3455
FIB Cust. Service (M–F, 7am–5pm MST): 1-800-342-0388
Fraud (24-hour): 1-888-833-3455

First Interstate Home Equity Card

24 Hour Customer Service: 1-888-833-3455
FIB Cut. Service (M–F, 7am–5pm MST): 1-800-342-0388
Fraud (24-hour): 1-888-833-3455
Global Customer Assistance

First Interstate Health Savings Account Card

24 Hour Customer Service: 1-888-833-3455
FIB Cust. Service (M–F, 7am–5pm MST): 1-800-342-0388
Fraud (24-hour): 1-888-833-3455
Global Customer Assistance

First Interstate VISA® Gift Card

24 Hour Customer Service: 1-800-914-6710
(lost/stolen, fraud, and disputes)
Online Account Access
Global Customer Assistance

First Interstate VISA® Travel Card