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Mortgage

How can I request a payoff statement?

Service: Mortgage | Updated: March 7th, 2025

Answer:

To request a payoff quote, log into your Online Banking. and click on the "My Mortgage" tab at the top of the page. Select "Payments," and then click "View Quote" from the "Loan payoff" card. If you have questions, please call us at 866-295-1339. We are available Monday through Friday 8 a.m. to 5 p.m. MT.
If you are requesting a payoff statement on behalf of a First Interstate mortgage client, send your payoff request and signed borrower's authorization by fax to 307-235-4213 or secure email to HLServicing@fib.com.

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