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Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

Personal Client Experience

What happens to my answers after I complete the survey?

Category: Personal   Service: Client Experience | Updated: January 9th, 2024

Answer:

Your feedback is compiled and analyzed to identify what we did well, what needs improvement, and where opportunities lie to serve you even better. Every comment is read by our Client Insights team.

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