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Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

Personal Client Experience

Who is selected to participate in the survey?

Category: Personal   Service: Client Experience | Updated: January 9th, 2024

Answer:

The survey is sent to business and consumer clients who have a valid email address on file and have given permission to receive marketing emails. Consumer clients must be over the age of 18. We have excluded current employees of First Interstate from the survey.

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