Wire Transfer Dispute Form

A First Interstate Bank dispute consultant has 90 days to investigate the claim and, upon completing the investigation, will provide the results to you within three business days. If you have an existing Consumer Foreign Wire Dispute you wish to inquire about, simply contact your local First Interstate Bank branch.

Please use this online form to submit a dispute for a consumer foreign wire.

At First Interstate Bank, protecting your financial information is our top priority. To this end, we have a firewall between the Internet and our client information preventing unauthorized access. In addition, we only communicate through web browsers that support Secure Socket Layer (SSL) 3.0 or higher. As a final security measure, we encrypt all data communication using state of the art encryption technology and Message Authentication Code (MAC). At First Interstate Bank, we guarantee you will be covered 100% for all funds improperly removed from your accounts while we are handling your transactions. We will reimburse you for any unauthorized online removal of funds from your accounts provided it is not the result of client irresponsibility.

If you have questions or prefer not to complete this form online, please contact your local First Interstate Bank branch.

If you have more than one disputed transaction, please use a new form for each transaction.

*Required Fields

Customer Information

*First Name

*Last Name

*Account Number

*Email Address

*Confirm Email Address

Dispute Information

*What is the amount in question for this dispute?

*What date did the wire take place? (mm/dd/yyyy)

*What is the name of the recipient of the wire?

*Please provide a detailed explanation as to why you are disputing this wire:

*Please select the reason this transfer was an error:

Agreement

Yes, the information in this application is true and may be relied on in evaluating this consumer foreign wire dispute request. By checking this box I certify that this electronic signature is my legal signature and will have the same legally-binding effect as signing my signature using pen and paper. You are authorized to process my information.

Thank You

Your Consumer Foreign Wire Dispute form has been successfully submitted. A First Interstate Bank dispute consultant has 90 days to investigate the claim and upon completing the investigation, will provide the results to you within three business days.

If you have questions, please contact your local First Interstate Bank branch, call Customer Support at 888-833-3458 or visit our Support Center.