April 04, 2014
First Interstate has received numerous reports of customers receiving phishing text messages informing them that their card has been deactivated. Texts are being sent from email@example.com. These text messages are phishing scams; they are fraudulent—not from First Interstate Bank—and should be ignored.
The text requests the recipient to call 810-320-9524, stating they have an important message from First Interstate Bank. When the number is called, an automated response system answers as follows:
Thank you for calling 24 hour telephone banking service. A text message was sent to inform you that your card has been deactivated due to a security error. To reactivate press "1." The automated message then goes on to request the card holders information (16 digit card number, PIN, etc.).
If you have received this message and entered your debit card information, please deactivate your card as soon as possible. As always, First Interstate Bank would never contact customers via text message to ask for account or personal information. If you have any concerns regarding this scam or any other suspicious activity, please contact your local branch or our Corporate Security office at 406-237-2702.