March 19, 2014
First Interstate Bank has received several reports that customers are receiving a text message alerting them that their debit card has been deactivated. This message is a scam and should be disregarded. The message is being received from firstname.lastname@example.org
The text comes through as “First Interstate Bank – Call 802-335-1001.” When the number is dialed, a pre-recorded response states: “You have reached the 24-hour telephone banking service. Your card has been deactivated due to a technical error.” The message then asks for the 16-digit card number, expiration date, and PIN.
This message is a phishing scam and if you have entered your debit card information please deactivate your card as soon as possible. As always, First Interstate Bank would never contact customers via text message to ask for account or personal information. If you have any concerns regarding this scam or any other suspicious activity, please contact your local branch or our Corporate Security office at 406-237-2702.