February 07, 2014
First Interstate Bank has received notice that customers are receiving automated phone calls that their MasterCard debit card has been deactivated or locked. The message then directs customers to “press 1” to unlock the card. This is a phishing scam and should be ignored.
The phone number the calls are originating from appears to be 831-740-02xx. The final two digits of the number are either unavailable or are being purposefully blocked. The phone call is asking for a customer’s 16-digit card number, expiration dates, security code, and PIN number. Calls have reportedly been received over a wide area.
The format of the call may differ slightly, but in general the recipient is directed to “press 1” to fix the issues with their card. As always, First Interstate Bank would never call customers to ask for account or personal information over the phone. Please do not disclose any account/personal details. If you have any concerns regarding this scam or any other suspicious activity, please contact your local branch or our Corporate Security office at 406-237-2702.