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Make the most of your First Interstate Bank FirstRewards, Platinum, or Secured Credit Card with the tools and benefits that support you. No need to dig around – we’ve got the essentials right here. Sign in, make a payment, and review other resources you need.
There’s something special in store every time you use your FirstRewards Credit Card.
Stay in touch with your credit card account 24 hours a day, seven days a week with our online account management tools.
Explore the Mastercard Guide to Benefits, or visit mastercard.com for complete program rules and additional details.
Call us immediately to report the loss or theft of a card. We will close the account and issue new cards. Call Payment Services at 855-342-3400.
It’s easy and simple to make a payment online. You can also mail First Interstate Bank PO Box 35138 Seattle, WA or at your local branch.
Stay on track with AutoPay and never miss a payment. Enroll online or contact your local branch.
FirstRewards points expire?
Points do not expire unless your account is closed or inactive after 365 days. This means, if you do not have any transactions or incur any fees for 365 days, your point balance will be reduced to zero. Please see the Program Rules for additional details.
Will my personal credit card work if I am traveling?
If you know you will be traveling, call Payment Services at 855-342-3400, to inform us of the dates and areas of travel and a phone number where you can be reached. This will ensure continued access to your account while you are traveling.
If you need to reach us while you are traveling internationally, please call 727-227-2447.
How do I change my name on my personal credit card account (due to marriage or divorce)?
Send a copy of your marriage license or divorce decree along with a written, signed request to have your name changed. Requests can be sent to us by a secure message through Online Banking or mailed to the following address:
Payment Services
First Interstate Bank
PO Box 30918
Billings, MT 59116
If you have already provided the documentation to the bank, just a secure message will suffice.
How can I request a personal credit card line increase?
Contact First Interstate Bank Credit Cards at 855-342-3400 to speak with a representative or send us a secure message through Online Banking.