Support Center

What can we help you with? Search our knowledge base for answers, but if you don't see what you're looking for feel free to contact us.


Why do I need to activate my new card?

Category: Personal | Service: Credit Cards | Updated: April 29th, 2014

Answer:

The activation process is a security measure; it lets us know you have safely received your card. When you call to activate a card, you will be required to verify your identity by answering a few questions. This helps to ensure someone else did not take possession of the card.

Learn more about Credit Cards


Was this answer helpful?
Your feedback helps improve this answer.

  Thank you, your feedback has been submitted.

Related Questions

View All FAQ’s for Credit Cards


Search

Can’t find what you’re looking for? Search firstinterstatebank.com


Contact Us

Customer Support

Personal Cardholders

1-888-833-3454

Business Cardholders

1-888-833-3453


Report Lost/Stolen Card