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Personal Client Experience

Why should I complete the survey?

Category: Personal   Service: Client Experience | Updated: January 9th, 2024

Answer:

First Interstate’s mission is to help people and their money work better together. To do that, we must understand your needs and expectations. Additionally, we need a strong response rate for the results to be meaningful.

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We use Qualtrics Digital Experience Analytics (DXA) to gather digital analytics, session replay and behavioral heuristics. This helps us understand how you use our Products and how we can improve your experience. We only collect, use, and share session data in accordance with our Privacy Policy.