Mobile Menu

Personal Credit Cards

Do I need a personal identification number (PIN) to make a purchase with my chip or contactless credit card?

Category: Personal   Service: Credit Cards | Updated: August 1st, 2023


Your credit card is a Chip and Signature card, so in most instances, you should not need a personal identification number (PIN) to make purchases with your card. When traveling inside or outside the U.S., a PIN may be required on your card when used at an ATM or unattended terminals (such as public transportation kiosks or gas pumps). A PIN is automatically mailed to you when the account is opened. For your convenience, you can change your PIN by calling 1-866-297-3408 or by logging into Once updated, the new PIN will be ready for immediate use.

Learn more about Credit Cards

Was this answer helpful?

Your feedback helps improve this answer.

Thank you, your feedback has been submitted.

Other Support Topics

Related Questions

View All FAQ’s for Credit Cards