Attention Treasury Solutions Clients

Business Online Banking ACH files must be received by Thursday, February 14 in order to settle before the upcoming federal holiday (Washington’s Birthday). ACH files received on Friday, February 15 will not settle until Tuesday, February 19.

Personal Credit Cards

How do I dispute a charge on my personal credit card?

Category: Personal   Service: Credit Cards | Updated: October 2nd, 2014

Answer:

You must call First Interstate Bank Payment Services at 1-888-833-3454 immediately upon receiving your statement and discuss this with a representative. They will be able to provide you with more details of this charge. If this does not clarify the matter we will investigate this and provide copies of the charge. First Interstate Bank is only able to do this if we are informed immediately of the situation.

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