Former Bank of the Cascades Clients:

If you haven’t already, be sure to update the phone number for First Interstate Bank’s Client Contact Center (1-855-342-3400). The phone numbers previously used to access Bank of the Cascades’ Customer Support Center will not work as of March 6, 2018.

Personal Credit Cards

How do I dispute a charge on my personal credit card?

Category: Personal   Service: Credit Cards | Updated: October 2nd, 2014

Answer:

You must call First Interstate Bank Payment Services at 1-888-833-3454 immediately upon receiving your statement and discuss this with a representative. They will be able to provide you with more details of this charge. If this does not clarify the matter we will investigate this and provide copies of the charge. First Interstate Bank is only able to do this if we are informed immediately of the situation.

Learn more about Credit Cards


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