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Lynnwood, WA Branch to Become Sound Credit Union

First Interstate has received and accepted an offer from Sound Credit Union (Sound) to purchase our Lynnwood branch.

To learn more about the transition to Sound, visit soundcu.com/first-interstate.

Merger Guide

The sale is estimated to take place in late January 2021. At that time, the First Interstate location in Lynnwood will become a Sound Credit Union branch (no other First Interstate branches will be impacted) and First Interstate checking, savings, and Individual Retirement Account holders as well as safe deposit box holders at the Lynnwood branch will become members of Sound.

Certificates of deposit, loans, and Wealth Management services will remain with First Interstate, and you can continue conducting your business through online/mobile banking, by calling our Client Contact Center, or by visiting another location.

Over the coming weeks, additional information regarding the transition to Sound will be headed your way. In the meantime, if you have questions regarding this news and what it means for you, please call our Client Contact Center at 855-342-3400. You may also call First Interstate’s Lynnwood branch at 425-712-9898 or Sound’s Contact Center at 800-562-8130.


About Sound Credit Union

Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. With 28 full-service branch locations throughout the Puget Sound region, Sound provides their 137,000 members with a full suite of products and services, including digital banking tools and access to over 6,000 shared branching locations and nearly 30,000 surcharge-free ATMs nationwide. Sound is driven by the purpose of standing with members, employees, and community through all waves of life.

Frequently Asked Questions

Sound is looking forward to expanding their footprint and serving more members in Snohomish County. This purchase will allow Sound to continue delivering world-class service to their members and build a stronger relationship with the local community. It also provides Sound with more office space to conduct daily business and better serve their northern territory.

First Interstate and Sound have applied to the applicable regulatory agencies for approval. Additionally, both institutions will work together throughout the acquisition. It is anticipated the sale will be finalized in late January of 2021. Updates will be provided throughout this process and when the sale is complete.

Once approved by regulators, an integration date will be finalized. The integration is anticipated to take place by the end of January 2021. Communication will be sent to First Interstate Lynnwood branch clients throughout the process.

Until the account integration is completed, you will continue to access your First Interstate account(s) just like you do now. Throughout the transition, Sound will provide information to help guide you through the integration. Once the integration of accounts is complete, you will have access to your account through Sound’s digital services, contact center, or by visiting a branch.

The acquisition team made up of First Interstate and Sound staff is working hard behind the scenes to make this a smooth transition for you. While some of your account names and account access may change, the overall functionality will remain much the same.

Look for a Merger Guide to arrive in your mailbox soon. This guide will have detailed information on how your account will be impacted, including:

  • How and when to order new checks
  • When to enroll in online banking and set up bill pay and other digital services
  • When to start using Sound’s routing and MICR numbers for ACH, automatic payments/withdrawals, and direct deposit
  • What account(s) your First Interstate account(s) will transition to at Sound
  • When to expect your new Sound debit card
  • When to start using your new account numbers

This Lynnwood location (including the ATM and night drop) will temporarily close for remodeling, with an anticipated re-opening in late 2021. For your convenience, safe deposit boxes will be moved to another Sound location during the remodel so you may access your box as needed. Separate letters with additional information will be sent to clients with safe deposit boxes.

The First Interstate Lynnwood branch team members have been offered positions at Sound.

After the acquisition is complete, the Lynnwood branch will become a Sound location. Sound will temporarily close the Lynnwood location for remodeling and anticipates the branch will reopen for business in late 2021.

At the completion of the sale and account integration, First Interstate Lynnwood branch clients will receive new account numbers for their Sound accounts. You will be notified well in advance of these changes to allow for a smooth transition, and Sound employees will be available to assist you through this process.

Your First Interstate account will become a new account at Sound. If you would like to combine the accounts, please contact Sound after the integration is complete. A Sound team member will be happy to assist you with this process.

Yes, some changes will be made to your account. Information, including the changes to your account agreement, terms and conditions, and rate and fee schedules will be provided to you prior to account integration. Please review and retain these documents for your records.

Yes. While First Interstate is insured by the Federal Deposit Insurance Corporation (FDIC), Sound is insured by the National Credit Union Administration (NCUA) through the National Credit Union Share Insurance Fund (NCUSIF). Your deposits will continue to be federally insured to the maximum amount available of $250,000, per depositor, and backed by the full faith and credit of the United States Government. Please see the comparison guide below for differences between NCUA and FDIC insurance. Visit the NCUA’s website (www.ncua.gov) and FDIC’s website (www.fdic.gov) for more detailed information about share and deposit insurance.

Insurer Single Account - one owner Joint Account - more than one owner Retirment Accounts - includes IRAs Revocable Trust Accounts Corporation, Partnership, and Unincorporated Association Accounts Government Accounts
NCUA $250,000 per owner $250,000 per co-owner $250,000 aggregate for Roth, Traditional and Keogh; All IRA coverage is seperate and in addition to coverate for other credit uion accounts. $250,000 per owner per beneficialry up to 5 beneficiaries (Coverdell Education Savings Accounts insured in this category.) $250,000 per corporation, partnership or unincorporated association $250,000 per offical custodian
FDIC $250,000 per owner $250,000 per co-owner $250,000 per owner $250,000 per owner per beneficiary up to 5 beneficiaries $250,000 per corporation, partnership or unincorporated association $250,000 per official custodian

Sound is a member-owned financial cooperative that is chartered in the State of Washington and led by a board of directors, elected from the membership. Individuals that live or work in Washington can become members and enjoy access to low-cost deposit and loan products as well as digital services, such as online and mobile banking. There is no membership fee to join or remain a member of Sound. Individuals become members by maintaining a share account, often referred to as a savings account. During the account integration (when the First Interstate Lynnwood branch accounts and services transition to Sound), for those clients that do not already have a savings account, one will automatically be opened. Look for more information on this as the account integration gets closer.

Savings and checking accounts with debit card access will still be available on retail and business accounts, just like you have now. Sound also offers a full array of deposit products including IRAs, Money Market accounts, and Certificate of Deposits. Loan products, including auto, credit cards, personal loans, first mortgage, and home equity lines of credit are offered at Sound as well. For clients who utilize digital banking, Sound offers online banking with bill pay, mobile deposit, online business banking, and eStatements and eAlerts. A Merger Guide will be sent to you providing details on Sound’s products and services and how your First Interstate accounts will transition to Sound. You may also visit www.soundcu.com for a complete list of products and services.

Yes. Online banking, mobile banking, and bill pay are all available to individuals and small businesses, as is mobile deposit. Sound will provide registration instructions for each of these in your Sound welcome kit.

Yes. Sound serves businesses of various sizes. The credit union serves nearly every industry in Washington and specializes in personalized loan and deposit services.

The most important thing you can do now is make sure your email address, mailing address, and phone numbers are up to date at First Interstate. In addition, keep an eye on your mailbox and on the Sound website for more information about the upcoming account integration.

We’re here to help with questions you may have about this announcement and our partnership plan. If you have questions, please call First Interstate at 855-342-3400 or Sound Credit Union at 800-562-8130.