Safety and Security

Fraud Prevention

Every day, regular people like you lose their hard-earned money to fraud. Don't fall for fake. Learn how to spot shady emails, texts, and phone calls by knowing the things your bank, credit card, or money transfer app would never ask.

What is fraud?

Fraud occurs when someone uses your account to make unauthorized purchases. This happens after your credit or debit card, card number, online credentials, or other account details have been stolen. If someone gained access to your account and stole money or transferred it without your permission, this is typically considered fraud since it was unauthorized activity.

Learn how to spot fraud and protect your yourself.

Suspicious Email

Phishing is a type of online fraud in which a criminal sends an email that appears to be from a legitimate source to induce individuals to reveal personal information, such as passwords and credit card numbers.

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Suspicious Text

SMShing is the mobile phone version of phishing. An example of SMShing fraud would be a text message that appears to be sent from a legitimate source, such as a bank or credit card company, that urgently requests the recipient to call a phone number or follow a link in the message.

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Suspicious Phone Call

Vishing is a form of phishing that occurs over Voice Over Internet Protocol (VOIP) connections. In a vishing scam, a person receives a phone call that appears to be coming from a legitimate source, such as a bank or credit card company.

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Suspicious Money App Request

Money transfer apps, also called peer-to-peer (P2P) payment apps, let you quickly and conveniently transfer funds from person to person or entity to entity without using a bank or credit card.

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Report Suspicious Activity

If you think you are a victim of fraud or identity theft, contact us immediately.

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Report a Lost or Stolen Card

If your card has been lost or stolen, call immediately to have your card deactivated.

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