We've compiled a list of the most common questions related to First Interstate Bank's Corporate Mobile Banking Services. Simply click on the individual question listed below to see a solution. If there is a specific question you have that is not listed, contact your local branch, toll free at 1-888-752-3332, or use our online contact form.
Corporate Mobile Banking is an internet based service that delivers the convenience of online banking to your mobile device. Corporate Mobile Banking allows you to perform banking related transactions from your phone.
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Corporate Mobile Banking allows the following types of services:
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Corporate Mobile Banking will provide access to the same accounts that are accessible through I-Corp including your checking, savings, CD's and loans.
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Corporate Mobile Banking is a free service. Regular account charges apply. Standard charges from your mobile device provider may apply for text messaging and web use. Please check with you mobile provider for details.
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Yes. All messages exchanged between the mobile device and server are encrypted with 128 bit encryption. The message is then transferred over the mobile provider’s network. Multifactor Authentication is achieved by the use of three input fields, including: Access ID, One Time Password (OTP) and PIN. This is the same technological approach that makes Internet Banking secure.
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Multifactor Authentication ensures that even if someone learns the Access ID and Mobile PIN number of a customer, they will not be able to gain account access to Mobile Banking, as there is another authentication factor: A One Time Password: (OTP) sent during the customer’s last login. Without both levels of authentication, no access is possible.
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Mobile devices must have internet access and a browser that supports XHTML pages. Please contact your mobile service provider for specific questions relating to your mobile device.
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No. Corporate Mobile Banking is a browser based application that does not require any software to be loaded to the individual device.
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You can start using Corporate Mobile Banking if you are:
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Corporate Mobile Banking enrollment is completed through I-Corp from your personal computer. Once you are logged-in to I-Corp, choose "Options" then "Mobile Banking Enrollment" and complete the enrollment form. You will need to provide your mobile phone number. You should also have your mobile device available during the enrollment process.
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After enrollment a text message is delivered to the registered mobile device with a link to Corporate Mobile Banking. You can also access Corporate Mobile Banking from our mobile site http://firstinterstate.mobi.
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The Access ID used for Corporate Mobile Banking is the same as the Access ID used for I-Corp.
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You will need to start the enrollment process again. You should also have your mobile device available to ensure your correct mobile phone number has been entered during the enrollment process. You should also contact your mobile device provider to ensure your text messages are not being blocked.
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If your One Time Password (OTP) text message has been deleted from your mobile device, simply access http://firstinterstate.mobi from your mobile device. From the logon page a new "One Time Password" can be requested to deliver a new text message to the device to login.
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You can reset your Corporate Mobile Banking PIN number through I-Corp from you personal computer. Once you are logged-in to I-Corp, choose “Options” then “Mobile Banking Enrollment”. Enter a new PIN number in the “Mobile Banking Enrollment” form.
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You can simply access http://firstinterstate.mobi from you mobile device and request a new One Time Password (OTP). From the logon page a new "One Time Password" can be requested to deliver a new text message to the device to login.
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You will need to re-enroll. Corporate Mobile Banking enrollment is completed through I-Corp from your personal computer. Once you are logged-in to I-Corp, choose "Options" then "Mobile Banking Enrollment" and complete the enrollment form. You will need to provide your mobile phone number. You should also have your mobile device available during the enrollment process.
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If your mobile device is lost or stolen, please immediately call out Internet Banking Support line 1-888-752-3332 M-F, 8am-5pm MST.
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If you would like to cancel your Corporate Mobile Banking service, contact our Internet Banking Support line 1-888-752-3332 M-F, 8am-5pm MST.
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Electronic Alerts are not yet available at this time.
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Business Bill Pay not is currently available through Corporate Mobile Banking.
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