We've compiled a list of the most common questions related to First Interstate Bank's Account Alerts. Simply click on the individual issues listed below to see a solution. If there is a problem you are experiencing that isn't in this list, please call your local branch or our toll-free at 1-800-914-6710 or through our website via our online contact form.
Sign up for our FREE Account Alerts service through I-Bank, our Internet Banking service and we will alert you via your mobile device, email account or Online Alert Box when specified account activity occurs.
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At this time, checking and savings accounts are eligible to receive Account Alerts.
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Alerts are a free service for our I-Bank customers. Regular account charges apply. Standard charges from your mobile device provider may apply for text messaging. Please check with your mobile provider for details.
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Yes. All messages exchanged between the mobile device and server are encrypted with 128 bit encryption. The message is then transferred over the mobile provider’s network.
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You can receive your Account Alert(s) by e-mail, sms/text message, or your I-Bank Online Alert Box.
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Your sms/text message address is your 10-digit cell phone number @ your mobile provider’s address. Below are some examples of mobile provider sms/text message addresses. If your mobile provider is not listed, please contact your mobile provider directly.
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All you need to get started is access to I-Bank, our Internet Banking service.
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To setup account alert(s), log into I-Bank your Internet Banking account, click the "New" link next to " Checking Alerts" or " Saving Alerts" in the " Alerts" section of your Account Summary Page. View and print the Account Alert setup instructions.
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Once you have successfully set up your Account Alert(s), the receipt of your Account Alert(s) is based on the type of alert(s) you have set up.
If you have set up the " Checking Balance Change Alert" or the " Check Clear Alert" you will receive these alerts on the business day following an alert triggering event (e.g. Check # 123 clears your account, etc.). Expect to receive these alert(s) late in the evening or early in the morning.
If you have set up any of our other Account Alert(s) you will receive these alerts within approximately 10 minutes of an alert triggering event. (e.g. A deposit has been presented to you account, etc.)
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To edit an Account Alert(s), log into I-Bank your Internet Banking account, click the " Checking Alerts" or the " Saving Alerts" link in the " Alerts" section of your Account Summary Page. Click the Alert Number link for the Account Alert you would like to edit. Edit information and then click " Submit" .
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To view an Account Alert(s), log into I-Bank your Internet Banking account, click the " Checking Alerts" or the " Saving Alerts" link in the " Alerts" section of your Account Summary Page. Click the Alert Number link for the Account Alert you would like to view. Click " Submit" or " Cancel" to Close.
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To edit an Account Alert(s), log into I-Bank your Internet Banking account, click the " Checking Alerts" or the " Saving Alerts" link in the " Alerts" section of your Account Summary Page. Click the Alert Number link for the Account Alert you would like to edit. Edit information and then click " Submit" .
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To access your Online Alert Box, log into I-Bank your Internet Banking account, click the "Alerts (#)" link next to "Checking Alerts" or "Savings Alerts" in the "Alerts" section of your Account Summary Page. Click the link for the Account Alert you would like to view. Click "Ok" to close. Click " View Accounts" to Close.
Click "Delete" next to the Account Alert(s) you want to delete after viewing. Click "View Accounts" to Close.
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To delete an Account Alert(s), log into I-Bank your Internet Banking account, click the " Checking Alerts" or the " Saving Alerts" link in the " Alerts" section of your Account Summary Page. Click the "Delete" button next to the Account Alert you would like to delete.
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Alerts that are setup to be delivered to your Online Alert Box can be viewed for 30 days before they are automatically deleted from the system.
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