If you believe that any of your First Interstate Bank accounts have been used in fraudulent activities or if you believe you are a victim of identity theft, call our security department immediately 1-866-212-4711 or use our secure contact form.

What are the signs of Identity Theft?

• Accounts you didn't open and debts on your accounts that you can't explain.
• Fraudulent or inaccurate information on your credit reports, including accounts and personal information, like you Social Security number, address(es), name or initials, and employers.
• Failing to receive bills or other mail. Follow up with creditors if you bills don't arrive on time. A missing bill could mean an identity thief has taken over your account and changed your billing address to cover his tracks.
• Receiving credit cards that you didn't apply for.
• Being denied credit or being offered less favorable credit terms, like high interest rate, for no apparent reason.

If you are able to confirm that you are a victim of identity theft:

Contact First Interstates Security Department

Contact our security department at 1-866-212-4711 to report any fraudulent activities on your First Interstate Bank accounts.

Contact other Creditors

Contact your other creditors, including credit card and phone companies, banks, and other lenders, to notify them of potential fraud. Close any accounts that have been breached and reopen them with new account numbers and passwords. Do not use your Social Security Number as a username or password.

File a Police Report

Contact your local police department if you suspect that your personal information was stolen. A police report may lend credibility to your case when dealing with creditors, who may require proof of criminal activity.

Report the criminal activity to the Federal Trade Commission (FTC)

Call the FTC hotline at 1-877-ID THEFT (1-877-438-4338) to speak with a trained identity theft counselor.

Contact the Major Credit Bureaus

Contact the major credit card bureaus and request them place a short or long-term "fraud alert" on your credit file. This alert requires creditors to verify your identity before opening any new accounts in your name or changing any existing accounts.

• Equifax: 1-800-685-1111 or www.equifax.com 
• Experian: 1-888-397-3742 or www.experian.com
• TransUnion: 1-800-916-8800 or www.transunion.com

Contact any other agencies as appropriate.

Postal Inspection Service: If you believe your mail was stolen or redirected, notify your local post office.

Social Security Fraud Hotline: 1-800-269-0271. If you suspect someone is using your Social Security number for fraudulent purposes, call the hotline.

Department of Motor Vehicles (DMV): If you believe someone is trying to get a driver's license or identification card using your name and information, contact your local DMV.

Carefully review all your accounts

Since identity theft takes time to resolve, you should continue to review all charges and transactions appearing on account statements and online. Immediately report any discrepancies.