MOBILE BANKING ENROLLMENT INSTRUCTIONS

Log into Internet Banking using your Internet Banking Access ID and Password:

• In "Access ID" field, enter your Internet Banking Access ID, and Click "Submit"
• If prompted, answer your Internet Banking "Security Challenge" question and Click "Submit"
• Verify your Internet Banking "Authentication Image"
• In "Password" field, enter your Internet Banking Password and Click "Submit"

Once you have successfully logged into Internet Banking, select "Mobile Banking Enrollment" from "Options":

• Click "Options", on Main Menu bar Click "Mobile Banking Enrollment, from "Options" drop down menu

Once you have successfully navigated to the "Mobile Banking Enrollment" page, complete the following fields:

• Mobile Phone Number: In this field, enter your mobile phone number including area code
• Carrier: From this drop down field, select your mobile service provider
• Mobile Banking PIN: In this field, enter a 4 digit PIN of your choosing
• Confirm Mobile Banking PIN: In this field, re-enter your PIN
• Click "Submit"

Once you have returned to the "List of Accounts" page of Internet Banking, note the following message as confirmation that mobile enrollment was successful:

• "Mobile Banking Enrollment Completed Successfully"

Log off of Internet Banking:

• Click "Log Off" on main menu bar

Once Mobile Enrollment is complete, you will receive the initial text message on your mobile device from pcbank@fib.com:

• Here is your OTP (One Time Password) ###### Click here to log in, http://firstinterstate.mobi

Once you have received your One Time Password (OTP) and Web Address/Link via the initial text message, note your OTP and log into Mobile Banking from your mobile device via the Web Address/Link included in the text initial message:

• Note your One Time Password (OTP)
• Browse to web address from your mobile device or click on the link if your mobile device has this capability.
• Access ID: Enter your I-Bank Access ID One Time Password: Enter your OTP included in the initial text message you received Mobile PIN: Enter the PIN you just created during the Mobile Banking enrollment process
• Click "Submit"
• Note: Make sure you "Log Off" when you are finished.

After every log in, you will receive a new text message from pcbank@fib.com containing a new One Time Password (OTP) and Web Address/Link to Mobile Banking site for the next time you log in.

• Your one time password is #####
• https://mobi.firstinterstatebank.com/mbi_mbi1151/mbi1151.aspx?RID=3000&RTN=092901683"
• It is recommended that the web address be saved to internet favorites on your mobile device.

If you accidentally delete a text message, which includes your One Time Password (OTP) and Web Address/Link, you can request another One Time Password (OTP) and Web Address/Link text message by browsing to our mobile banking site from your mobile device:

• Browse to https://mobi.firstinterstatebank.com/mbi_mbi1151/mbi1151.aspx?RID=3000&RTN=092901683"
• Click "One Time Password"
• Access ID: Enter your Internet Banking Access ID
• Click "Submit" and a new One Time Password (OTP) and Web Address/Link text message will be sent to you.

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